Frequently Asked Questions

1. What services do you offer?

 

We provide expert in-home and virtual physical therapy services for chronic pain, post-operative recovery, TMJD, Ehlers-Danlos Syndrome (EDS), vestibular and neurological conditions, pelvic floor dysfunction, and more.

 

2. Do you treat chronic pain or post-operative conditions?

 

Yes! We specialize in managing both chronic pain and post-surgical rehabilitation, creating personalized plans to restore function and improve quality of life.

 

3. Where do you provide physical therapy services?

We meet you wherever it’s most convenient—your home, workplace, or via secure virtual sessions—so you can receive care without disrupting your schedule.

 

4. Do I need a doctor’s referral to start therapy?

 

No referral is needed. You can contact us directly to schedule your consultation and begin care.

 

5. How does your cash-based model work?

 

We operate outside insurance, allowing us to provide personalized, uninterrupted care. You pay per session or package, giving you more flexibility and access to expert services.

 

6. How long are typical sessions and how often will I need them?

 

Sessions usually last 45–60 minutes. Frequency depends on your condition, goals, and progress, which we determine during your initial evaluation.

 

7. Do you accept insurance?

 

We do not bill insurance. Our cash-based model allows us to focus fully on high-quality, personalized care rather than insurance constraints.

 

8. What conditions do you specialize in?

 

We specialize in a wide range of conditions including chronic orthopedic pain, TMJD, headaches, vestibular disorders, Ehlers-Danlos Syndrome and neurological issues

 

9. How do I schedule an appointment or consultation?

 

You can reach out via phone, email, or our website contact form. We’ll help you find a time that works best for your schedule.

 

10. What should I expect during my first session?

 

Your first session includes a thorough assessment of your condition, discussion of your goals, and a personalized treatment plan tailored to your needs.

 

11. Can I receive care for multiple conditions at the same time?

 

Yes! We take a holistic approach, addressing all relevant conditions to optimize your overall function and well-being.

 

12. Are virtual sessions as effective as in-person visits?

 

Absolutely. Virtual therapy allows us to guide exercises, provide real-time feedback, and monitor your progress safely and effectively.

 

13. What should I wear or have ready for a session?

 

Wear comfortable, flexible clothing that allows movement. For virtual sessions, ensure you have enough space to perform exercises safely.

 

14. Do you provide home exercise programs?

 

Yes. Each patient receives a customized home exercise program to support progress between sessions and maximize results.

 

15. How quickly can I expect to see results?

 

Results vary by condition and individual, but most patients notice improvements in pain, mobility, and function within a few sessions when following the recommended plan.

 

16. What makes concierge physical therapy different from traditional clinics?

 

Our model focuses on one-on-one, personalized care delivered wherever you need it. You receive uninterrupted attention from an expert clinician without the limitations of insurance or strict clinic schedules.

 

17. Can you help with sports or athletic performance?

 

Yes. We design programs to improve strength, mobility, and performance for athletes while preventing injuries and aiding recovery from sports-related conditions.

 

18. How do you handle cancellations or rescheduling?

 

We understand life happens. Just let us know in advance, and we’ll work with you to find a new time that fits your schedule.

 

19. Are your services suitable for older adults or patients with mobility challenges?

 

Yes. We tailor all treatments to your abilities and environment, ensuring safety and effectiveness for patients of all ages and mobility levels.

 

20. How do you ensure safety and hygiene during in-home visits?

 

We follow strict hygiene protocols, including handwashing, equipment cleaning, and use of personal protective equipment when needed, to ensure a safe and clean environment for every session.